PLYMOUTH ROCK ASSURANCE
CHATBOT TERMS AND CONDITIONS
Introduction
Thank you for visiting our website and using our AI chatbot. This chatbot is designed to provide general information about the Plymouth Rock Companies and our products and services. If you are a customer, it may also provide some basic information about your insurance policy. While this is a good place to start, please be aware that the answers provided by this chatbot will be generated by a machine-learning algorithm and the information provided may not be accurate or complete. With this type of technology there is a risk of the system “hallucinating” and providing false information.
Insurance Decisions
The responses by the chatbot are not intended as insurance advice and should not be relied on to make important decisions. Any insurance decisions, including, coverage selections, limits, and deductibles, are solely your responsibility. If you have any questions about these matters, we recommend that you consult with a licensed insurance agent.
Claims
This chatbot cannot be used to file an insurance claim. If you need to file an insurance claim please use our online claim reporting tool or call 844-346-1225.
Terms and Conditions
Your use of our website, including this chatbot, is subject to our Terms and Conditions.
Privacy
Any information you enter into this chatbot will be subject to our Privacy Policy.
This chatbot relies on ChatGPT, hosted by OpenAI, L.L.C., to analyze our data and respond to your questions. Your chatbot conversation may be logged, recorded and stored by OpenAI, L.L.C. and/or the Plymouth Rock Companies. By using this chatbot you consent to the logging, recording and storage of your chatbot conversation (including keystrokes, mouse clicks and other data) by the Plymouth Rock Companies and OpenAI, L.L.C., the use of such data by OpenAI, L.L.C. for training its algorithms, and the use of such data by the Plymouth Rock Companies for training this chatbot and marketing. Do not enter any sensitive personally identifiable information, such as your social security number, driver’s license number, credit card or bank account number, or health information. We cannot guarantee that the information you enter into this chatbot will be secure. If you have any questions requiring disclosure of sensitive personal information we recommend that you speak directly with us or one of our licensed independent insurance agents.
Liability
THE PLYMOUTH ROCK COMPANIES DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR USE OF THIS CHATBOT. THE INFORMATION PROVIDED BY THIS CHATBOT IS NOT BINDING ON US AND WE DO NOT GUARANTEE THAT IT IS ACCURATE OR COMPLETE. WE DO NOT GUARANTEE THAT INFORMATION YOU ENTER WILL BE SECURE.
Changes
You should review these Chatbot Terms and Conditions each time you use this chatbot. We reserve the right to amend these Chatbot Terms and Conditions at any time without notice.
