CarPics®
Photo Appraisals
CarPics℠ Photo Appraisals
You take the pics… We’ll send the estimate!
Dealing with the aftermath of a car or motorcycle accident is stressful and time consuming. But filing your Plymouth Rock claim is super simple when you use your smartphone.
Please note if you are a Massachusetts policyholder, the State requires any vehicle with damages over $1500 to be appraised in person by a licensed appraiser.
Convenience Right From Your Smartphone
If your vehicle is damaged, CarPics – our photo appraisal tool – lets you submit your claim quickly and easily, eliminating the need to schedule a claims inspection.* Simply snap and submit photos from your phone, and receive your estimate within hours. You may even get paid that very same day. How’s that for easy?
How It Works
Go from claim to estimate in just four easy steps:
Step 1: Report your claim.
Step 2: If deemed eligible**, you’ll get the option to have a link to the CarPics web app sent via text.
Step 3: Click on the link and you’ll be walked through the process of taking and submitting photos of your vehicle.
Step 4: Once you submit your photos, our claims department will take over and complete the estimate.
It's really that simple! No scheduling, no waiting, no hassle… and more time for you to focus on what really matters.
Let Us Handle the Claim Process for You
CarPics is just one of our industry-leading claim services. If you prefer, Crashbusters® Mobile Claim Service lets you arrange to have a representative meet you to appraise the damage at a time and place that’s good for you.
And because we know that coordinating body shops, rental car companies and trips between them can be a total drag, we can handle the entire repair process start to finish with Door to Door Valet Claim Service®.
*Due to state regulations, we’ll schedule a follow-up personal inspection with Massachusetts customers if the damage appraisal is $1,500 or greater after the deductible.
**Vehicle must be drivable after the accident to qualify.
