Auto and home insurance FAQs for Prudential customers

Prudential Financial Professionals provide a wide range of insurance and investment products and services. In New Jersey, New York, Pennsylvania and Connecticut, Prudential has a special agreement to provide auto insurance for drivers through Plymouth Rock Assurance.

We’ve made it easy to find a Prudential office near you. Just click here and all of the Prudential offices in your area will appear in alphabetical order by last name.

No, but they’re always happy to see you! Your Prudential Financial Professional can work with you over the phone, and you can even visit their web page to get a quote online. Find your local Prudential Financial Professional to get your quote.

No! Your Prudential Financial Professional’s knowledge and experience come at no extra charge to you. Your Prudential Financial Professional can help you get an auto insurance policy that fits your needs (along with many other products and services).

Many Prudential Financial Professionals offer a range of insurance and investment products and services. Find your local Prudential Financial Professional to find out what is offered.

You’re right on both counts. The Plymouth Rock Assurance brand name refers to a group of companies that do business in several states. High Point is the name of the company that actually issues your insurance policy (what we in the industry call an “underwriting company”) – it’s one of the companies under the Plymouth Rock umbrella.

If you’ve searched your state’s Motor Vehicle Commission site for “Plymouth Rock,” you may already know Plymouth Rock doesn’t have a specific insurance company code. However, the companies under the Plymouth Rock umbrella do. Many of the documents you’ve received from Plymouth Rock have the name of your underwriting company on them.

In just a few minutes, you can request replacement insurance ID cards on Plymouth Rock’s website. Your proof of insurance will be available immediately and your official replacement ID card will be mailed the next business day. Here’s how you can access a copy for your information:

1. Log into “Manage Your Policy.”

2. Then, look to the right-hand “What would you like to do today?” menu and click the “Request ID Cards & Proof of Insurance” link.

3. You may be prompted to select the policy term for which you would like new cards. Make your selection.

4. Click the “View/Print” button.

That’s it! A temporary insurance card will display that you can then print, email or save. Your new permanent card will be delivered as quickly as a standard letter in the mail.

A Note for New Jersey Customers. Because of state fraud-prevention laws, only Plymouth Rock can issue your permanent ID cards. Please do not print and use the insurance ID card found online with your policy documents – only the permanent ID cards will satisfy anti-fraud paper standards and be considered valid proof of insurance. Attempts to use the temporary ID card to establish proof of insurance may result in a citation.